LHLO Portal note: An Australian mobile number is required to set up two-factor authentication on LHLO accounts.

Guides and references

Applying for a licence

Certified copies of identity documents

As part of the labour hire licence application process, the LHA conducts checks of relevant persons to:

  • verify their identity
  • ensure they are fit and proper.

To enable LHA to conduct these checks and process a licence application, applicants must provide certified copies of identity documents.

Information relating to workers

As part of the application for a licence, the LHA asks for information from providers about the total number of workers they supplied to hosts in the 12 months before the date of the application, or expect to supply to hosts during the 12 month period after a licence comes into force. More information is provided in the attached document. 

  • Information about workers under s19 of the Act - download PDF

Maintaining your licence

Guide to holding a labour hire licence

Now that you are a licensed labour hire provider, there are certain things you must do to stay licensed. Not complying with these obligations and conditions may result in your licence being suspended, cancelled or varied.

If your licence is suspended or cancelled, you can’t provide labour hire services in Victoria. If your licence is cancelled, you cannot reapply for a licence for 2 years.

  • Things you need to know about holding a labour hire licence - download PDF

Guide to annual reporting

Annual reporting involves the nominated officer answering questions regarding their labour hire activities over the past 12 months.

You can find a summary of the information and supporting documents you need to complete the reporting in the Annual reporting guide and checklist.

Other useful references

Guide to engaging workers as independent contractors

This guide helps you ensure that when engaging workers as independent contractors, you:

  • comply with your legal obligations
  • do not engage in sham contracting
  • keep your labour hire licence.

It is important to correctly classify your workers because it affects:

  • your workers' entitlements and
  • your tax, super and other obligations.

The guide also provides information about your ongoing legal obligations related to independent contractors.

  • Guidance for labour hire providers: engaging workers as independent contractors - download PDF

Guide for hotels and clubs: using labour hire services

This guide helps businesses in the hotels and clubs sector to understand their responsibilities as a labour hire host under the Labour Hire Licensing Act 2018 (Vic). This guide also has suggestions on what hosts can do to improve labour hire providers’ compliance.

  • Guidance for hotels and clubs: using labour hire services – download PDF

This guide is here to help providers in the security industry understand how much it will cost to meet their minimum legal obligations for workers and how the LHA assesses the risk of non-compliance from providers with these obligations.

  • 2022-23 Guidance for the security industry: cost of meeting your legal obligations – download PDF
  • 2023-24 Guidance for the security industry: cost of meeting your legal obligations – download PDF