I want to cancel my licence
How do I cancel my licence?
Providers must cancel their licence through their nominated officer via the LHLO portal.
To cancel a licence, the nominated officer must:
- Log into their LHLO portal.
- Open the ‘Licence details’ page.
- Select the ‘Apply to cancel the licence’ link.
- Fill out the reason for cancellation and lodge the request.
What happens after I apply to cancel my licence?
The Authority will process the cancellation request on receipt of the form lodged via the LHLO portal.
Please note: cancellations may take effect immediately.
Once the cancellation is processed, the former licence holder will receive a ‘Notice of Cancellation’ confirming that the licence has been cancelled. The notice can be viewed in their LHLO portal.
If you have any questions, please call 1300 545 200 or email firstname.lastname@example.org.
What are the consequences of cancelling my licence?
Licensed providers must understand the consequences of cancelling their licence.
When a licence is cancelled, it ceases to be in force. This means the former licence holder must not provide labour hire services. Providers found to have provided labour hire services without holding a licence that is in force face maximum penalties exceeding:
- $145,000 for an individual
- $580,000 for a corporation.
A cancelled licence cannot be restored or reinstated. However, cancelling a licence on request of the licence holder does not prevent the former licence holder from applying for a new licence in the future.
What are my continuing obligations after cancelling my licence?
Former licence holders must retain all documents relating to the business of providing labour hire services and make the documents available for inspection for 6 years after the licence ceases to be in force.
Former licence holders who do not make those documents available for inspection may face maximum penalties exceeding:
- $27,000 for an individual
- $136,000 for a corporation.