Expanded industry engagement and compliance program2 February 2023
In 2023, the Labour Hire Authority (LHA) is expanding its program of operational and stakeholder engagement to support labour hire providers and hosts to meet their obligations under the labour hire licensing scheme.
Engagement with the commercial cleaning industry
We kicked off our program of amplified operational engagement with the commercial cleaning industry in November 2022, working directly with large property owners, facility and property managers, and several major labour hire providers.
The LHA team have been pleased with the level of engagement from representatives of these major hosts and providers, across the more than 40 stakeholder visits conducted so far.
Representatives have recognised the leadership role of major companies in preventing worker exploitation, and expressed strong motivation to ensure they meet their obligations. Discussions have highlighted the importance to these businesses of compliance, and of avoiding the potentially significant financial penalties and reputational impacts of LHA enforcement action.
The engagement sessions have focused on supporting providers and hosts to ensure all suppliers in their labour hire supply chains were licensed and compliant with their obligations.
The LHA team highlighted the range of LHA resources available to support providers and hosts, including:
- Register of Licensed Labour Hire Providers
- Follow my Providers tool
- Report a Problem tool
- New industry-focused webpages for providers, including for Commercial Cleaning.
These engagement activities have already seen a significant increase in labour hire licence applications for commercial cleaning businesses during November and December 2022.
Engagement with the commercial cleaning industry is continuing, with increased compliance activities scheduled in 2023, as part of LHA’s expanded compliance focus across key industries this year.
Engagement in other industries will expand throughout 2023 with a range of industry forums and presentations for providers, hosts, workers and other stakeholders. These sessions will provide industry-specific case studies and tailored information, along with updates on relevant laws and regulations, and LHA’s licensing and compliance work.
If you’re interested in having a session tailored to your industry or region – and to provide us with feedback on the information we provide in LHA News – let us know via this three-minute survey.
We'll keep you notified of these upcoming events and engagement opportunities in future editions of LHA News and on the LHA website.
“LHA is always looking for opportunities to engage with industry. Engagement goes a long way to improve compliance, resulting in great outcomes for providers, hosts and workers,” said Labour Hire Licensing Commissioner Steve Dargavel.