Frequently asked questions August 2020

31 August 2020

What happens after an application is lodged?

Once your application is received by the Authority, we check that the application has been fully completed and all supporting documents have been provided. Once all the information is received, your application will be assessed by the Authority’s Licensing Officers. The information you provide may also be checked by our compliance and enforcement officers, and we also work with Victorian, Commonwealth and interstate agencies.

When your application has been assessed and a decision has been made, we will contact you to let you know the outcome to grant or refuse your application.

What if my application is missing information?

If your application is incomplete, the Authority will ask you to provide any missing information and documents. If we require additional information, we will contact you for further information through the LHLO portal. Applications that do not include all required information may be refused.

How long does it take?

We aim to assess complete applications within 30 days of lodgement. However, please note that some applications may take longer to assess depending on a range of factors.

You can visit our website for more information about applying for a labour hire licence.